88ff Privacy Policy

1 Introduction

88ff is a safe and transparent online gaming platform for players in Bangladesh. We handle the personal information you share with us while using our services with the utmost responsibility.

This Privacy Policy ("Policy") applies to all services on the 88ff platform — including the website, mobile browser, and other digital channels. By reading this policy you will understand what types of data we collect, why we collect it, how we use it, and what steps we take to keep your data secure.

By continuing to use 88ff's services you are considered to have accepted the terms of this policy. We also encourage you to read our Terms & Conditions and Responsible Gaming policy alongside this one.

2 What Data We Collect

88ff may collect the following types of data:

2.1 Registration & Identity Information

• Full name and date of birth (for age verification purposes)
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID card or passport details (where applicable, for identity verification)

2.2 Financial Transaction Information

• Deposit and withdrawal amounts and timestamps
• Mobile banking numbers (bKash, Nagad, Rocket, Upay) — we do not store full account numbers
• Transaction history and reference numbers

2.3 Usage & Activity Information

• Which games were played and for how long
• Betting history and preferred game categories
• Site login times and session duration
• Device, operating system, and browser information

2.4 Technical Information

• IP address and geolocation data
• Cookies and session IDs
• Device fingerprint (used for fraud prevention)

2.5 Support & Communication Information

• Live chat messages and email correspondence
• Details of complaints and requests

3 Purpose of Using Your Data

88ff uses your data for the following purposes:

3.1 Account Management & Service Delivery

To create, verify, and maintain your account; to process deposit and withdrawal transactions; to ensure bonus and promotional benefits; and to keep your access to all 88ff gaming services active.

3.2 Security & Fraud Prevention

Your data is used to detect unauthorised access to accounts, prevent attempts to open multiple accounts, and to counter money laundering and other illegal activity.

3.3 Ensuring Responsible Gaming

Your data is used to monitor gaming behaviour, identify patterns of excessive play, and take steps to offer support where needed. Visit our Responsible Gaming page to learn more.

3.4 Customer Support

Your data is used when providing assistance in Bengali and English via live chat and email ([email protected]), so that your issues can be resolved quickly and accurately.

3.5 Technical Improvement

Aggregated and anonymised data is analysed to improve the performance, security, and user experience of the 88ff platform.

4 Sharing Data with Third Parties

88ff does not sell your data to third parties for commercial purposes. Data may be shared in the following limited circumstances:

• Payment processors: The minimum information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared with these service providers.
• Technology partners: Technology providers used to operate the platform securely may have access to limited data where applicable — they are bound by strict confidentiality agreements.
• Legal obligations: Required information may be provided in accordance with a court order or a lawful direction from a legal authority.
• Fraud investigations: Relevant data may be shared with the appropriate authorities in the investigation of serious fraud or illegal activity.

5 Cookies & Tracking Technologies

The 88ff website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies & Their Purpose

• Essential cookies: Used to keep login sessions active and maintain security. Without these, the site cannot function properly.
• Performance cookies: Used to analyse traffic across different pages of the site. These do not contain any personal identity information.
• Functionality cookies: Used to remember your preferred language or settings.

5.2 Cookie Controls

You can disable cookies at any time from your browser settings. However, please note that disabling essential cookies may cause some features of the 88ff platform to not work properly.

6 Data Retention & Deletion

88ff retains and deletes your data according to the following policy:

• Account information: Your full data is retained for as long as your account remains active.
• Financial transaction records: Transaction records may be retained for an extended period to meet legal obligations.
• After account closure: Upon account closure, personally identifiable information will be deleted or anonymised within a reasonable timeframe, except where legal obligations apply.
• Backup data: For security reasons, some data may remain in backup systems for a limited period.

7 Data Security Measures

88ff adopts industry-standard technical and administrative measures to protect your data:

• SSL Encryption: All data transmitted between your browser and 88ff servers is encrypted using SSL technology.
• Password hashing: Your password is never stored as plain text — a strong cryptographic hashing method is used.
• Access controls: Only authorised personnel can access your data, and only within the scope required.
• Regular security audits: Regular reviews are conducted to identify security vulnerabilities in the platform.
• Firewall & intrusion detection: Server-level protection measures are in place against unauthorised access.

Please note that transmitting data over the internet is never entirely risk-free. We apply the highest industry-standard protections, but no technology can guarantee 100% security. To keep your own account secure, use a strong, unique password and do not share it with anyone.

8 Your Rights

As a user of the 88ff platform, you have the following rights regarding your data:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: You may request the correction of inaccurate or incomplete information.
• Right to erasure: You may request the deletion of your personal data, except where legal obligations apply.
• Right to object: You may object to your data being used for specific purposes.
• Data portability: Where applicable, you may request your data in a common format.

To exercise any of these rights, email us at [email protected]. Our 24/7 support team will assist you with your request.

9 Protection of Minors

88ff is for users aged 21 and above only. We do not intentionally collect or store data from anyone under the age of 21.

Age is verified at the time of registration. If we become aware for any reason that a user is under 21, that account will be closed immediately and any collected data will be deleted. If a parent or guardian suspects their child is using this platform, please contact us immediately at [email protected].

10 Policy Changes

88ff reserves the right to update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notification may be sent to your registered mobile number or email.
• Continued use of the platform after a change has been made will be considered acceptance of the new policy.
• Even if the policy changes, data collected under the previous policy will remain protected under the terms that were in place at that time.

We recommend that you review this page regularly to stay informed about the latest policy.

11 Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please get in touch with us. The 88ff support team is available seven days a week, 24 hours a day, in Bengali and English.

You can also find answers to common questions on our FAQ page.